FAQ & Site Info
FAQ
Yes. All our Tiny Houses are brand new and built using high-quality materials. Specifications are listed on each product page.
Yes, we can arrange international shipping. Shipping costs and delivery times vary depending on the destination.
Delivery time depends on the model, production schedule, and destination. Please contact us before ordering for an estimated delivery date.
Some models can be customized. Please contact us before placing your order to discuss available options.
Installation services depend on the destination and supplier. Please contact us for details before purchasing.
We accept the payment methods supported by eCRATER. Please contact us if you have any questions regarding payment.
Due to the size and nature of Tiny Houses, returns are generally not accepted. If your order arrives damaged or incorrect, please contact us within 48 hours with photos so we can resolve the issue.
The included features vary by model. Please review the product description carefully or contact us for complete specifications.
Some models include pre-installed electrical and plumbing systems, while others require local installation. Please check the product details.
You can contact us through eCRATER messages. We are happy to answer any questions before you place your order.